Before your appointment
Please note our cancellation policy: For regular appointments, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice will be charged a non-refundable cancellation fee of $75. Appointments missed with no notice will be charged a non-refundable no-show fee of 100% of the appointment fee. For non-resident intensive treatment blocks, please ask our staff about the booking & cancellation policies.
To maximize your session, please bring:
- X-ray images if available – we may be able to request images on your behalf for a fee, however some facilities require that you request and pay for them yourself
- Any relevant reports
- Moveable clothing (sports bra / tank top, shorts or leggings). Plain, fitted, light-coloured clothing is preferred
Please note: Although we may bill directly to extended medical providers, any balances must be paid at the end of each visit via VISA, MasterCard, or debit. We do not accept AMEX.